Resolving Workplace Conflict
A single workplace dispute can create chaos in an otherwise functional, proactive and successful business or organisation.
Mediation is a way of managing conflict
A Mediator is an impartial person that helps team members to resolve their disagreements. The intention is to ease workplace tensions before they escalate into something more damaging. Mediation differs from disciplinary and grievance procedures by offering a structured yet informal process where parties in dispute have the opportunity to discuss their concerns and take responsibility for resolving the issues between them.
When to use Mediation
You can use mediation at any point during a conflict, as long as all of those involved agree to do so and it has been assessed as safe to conduct the Mediation by the engaged Mediator.
Generally, mediation is best used when a disagreement first arises, as the longer a dispute goes on, the greater the chances that people's relationships will break down or that they will raise formal grievances.
Mediation can be used in disagreements between members of the same team, or between co-workers at different levels of seniority. It can be particularly useful when communication between people has broken down.
Here are the steps to get started...
Get assistance to resolve the conflict...
We understand you may have questions, please complete the form below and we will respond promptly during business hours.
We respect your privacy. Your name will be added to our data base and time to time we will provide you with updated information, however, you may unsubscribe at any time.
Other services available
Resilience First Aid Starter Training
Learn how to create a supportive environment through psychosocial hazard awareness in the 2 hour workshop.
Learn more HEREResilience First Aid Responder Training
14 hr Resilience First Aid accredited mental health program certification. Proven preventative program to build peer support and personal resilience skills.
Learn more HEREHigh Adversity Resilience Training
14 hr accredited program to build advanced resilience skills in workers exposed to extreme adversity.
Learn More HERE
Counselling
Professional support is available with or without a medical referral with appointments available online during and after business hours.
Learn more HERECoaching
Changing challenges into triumphs, moving forward despite what has or is happening. Several packages are available to choose from.
Learn more HERECourses
Courses are available that focus on resilience skills, practitioner self care and emotional well being.
Learn more HERE